Stormrake Terms of Use
Effective Date: 1 July, 2026
These Terms of Use are a legally binding agreement between you and Stormrake. By registering for a Stormrake Account, indicating that you accept these Terms of Use, or accessing or using any part of the Services, you acknowledge that you have read, understood, and accepted these Terms of Use and agree to be bound by them. Your continued use of your Stormrake Account, Facility, Portal, and Services, shall constitute your consent to the Terms.
For the purposes of these Terms of Use, reference to “you” or “your” refers to the Primary Account Holder, Authorised Users, and Authorised Agents. References to “Stormrake”, “company”, “we”, “our” and “us” refer to Stormrake Pty Ltd (ACN 630 754 826), Stormrake IA Pty Ltd (ACN 680 043 538), and related bodies corporate.
Stormrake reserves the right to amend, modify, or change these Terms, at any time to ensure compliance with evolving laws and regulations or to improve Stormrake’s Services. Any revisions will be effective upon the posting of the updated Terms on the Stormrake website, and supplant all prior versions.
We will notify you of material changes to the Terms which affect your Stormrake Account(s) and provide you with ample notice of the changes. Your continued use of your Stormrake Account, Facility, Portal, and Services after the effective date of any changes shall constitute your consent to the amended Terms. If you do not accept the updated Terms or don’t wish to be bound by them, you must cease using Stormrake’s Facility and Services.
General
- We will communicate with clients via Agreed Communication Channels such as email and phone. We will never ask for sensitive information, including passwords or two-factor authentication codes. If you are uncertain about the legitimacy or security of any email or call you receive, you should contact us for verification.
- Any provisions of these Terms that are intended to survive termination, including those dealing with suspension or termination, account cancellation, amounts owed to Stormrake, general use of the Facility, disputes, and other general terms, will continue to apply after these Terms of Use expire or are terminated.
- If we hold Fiat Currency or Digital Assets on your behalf and are unable to contact you, and you have not used the Services for several years, applicable law may require us to classify the assets as unclaimed property. We will attempt to reach you using the contact details in our records, but if unsuccessful, we may be legally required to transfer the funds to the relevant authorities.
- Your continued use of our Facility and Services confirms your acceptance of our Privacy Policy, as amended from time to time. If you do not agree to our Privacy Policy, you must stop using our Services.
Contracting Entity
- Our contracting entities are listed in the below table, along with the governing law and venue that apply between you and us.
Where you reside Stormrake entity you’re contracting with Governing law and venue Australia, or other countries other than the United States Stormrake Pty Ltd (ACN 630 754 826) Victoria, Australia United States Stormrake IA Pty Ltd (ACN 680 043 538) Victoria, Australia - The Stormrake entity you contract with depends on:
- for an individual (natural person), the country or jurisdiction indicated by your primary physical home address which you provide to us and that we verify;
- for an entity (non-natural person), the country or jurisdiction indicated by your registered address of incorporation or organisation which you provide to us and that we verify.
- While the principal entity you contract with is outlined above depending on where you reside, you acknowledge that the Stormrake entity you contract with may subcontract some or all of its obligations to its Related Persons.
- Regardless of your residency, citizenship, or the physical location from which you access Stormrake's services, this Agreement is deemed executed in Melbourne, Australia.
- Clients residing in the United States contract exclusively with Stormrake IA Pty Ltd, which acts solely as an introducer and distributor of services provided by Zero Hash LLC. Stormrake IA Pty Ltd does not hold, custody, transmit, exchange, or take possession of any Digital Assets or Fiat Currency. All references in these Terms to custody, holding assets in a 'Stormrake Account', withdrawals, or settlement actions for US clients are services powered by Zero Hash LLC pursuant to separate Zero Hash terms that you must accept. In the event of any inconsistency, the United States Addendum prevails.
- Stormrake Pty Ltd (ACN 630 754 826) is registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) as a reporting entity (DCE100631789-001) and Virtual Asset Service Provider. We are required to comply with anti-money laundering and counter-terrorism financing (AML/CTF) laws, including the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and the Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1) as amended.
- Our contracting entities are listed in the below table, along with the governing law and venue that apply between you and us.
Glossary
- Unless otherwise stated, definitions are set out in these Terms of Use.
- Definitions:
- Agreed Communication Channels are communication methods approved by us and mutually agreed between you and us from time to time. By default, this includes your registered email address and registered phone number.
- Ask refers to an Order to sell a specified quantity of the Base Asset at a stated price denominated in the Quote Asset.
- Base Asset refers to the first Tradeable Asset listed in a Trading Pair (for example, BTC is the Base Asset in the BTC/AUD Trading Pair).
- Beneficial Owner refers to the individual who owns an Individual Account, the individuals who share ownership of a Joint Account, or any individual (natural person) or entity (non-natural person) that owns 25% or more, or otherwise controls the entity, in relation to an Entity Account.
- Bid refers to an Order to buy a specified quantity of the Base Asset at a stated price denominated in the Quote Asset.
- Business Day refers to any official day of operation for standard businesses and financial institutions in Victoria, Australia. Generally, these are Monday through Friday, excluding weekends and public holidays.
- Counterparty is any party other than you, the Primary Account Holder, your Authorised Users, and your Authorised Agents, or us, that participates in a Transaction under your Stormrake account(s).
- Facility refers to the digital platform and systems provided by Stormrake or its affiliates, accessible through websites or other prescribed channels, for use of the Stormrake Services.
- Cryptocurrency refers to any asset that is primarily stored, managed, or exchanged through digital computer systems. The term ‘Cryptocurrency’ is used interchangeably with the term ‘Digital Asset’ in these Terms.
- Digital Asset refers to any asset that is primarily stored, managed, or exchanged through digital computer systems. The term ‘Digital Asset’ is used interchangeably with the term ‘Cryptocurrency’ in these Terms.
- Dispute refers to any claim, dispute, or disagreement, arising out of or in connection with the Stormrake Facility and/or Services.
- Dollar Cost Average Order refers to an instruction to execute a series of consecutive Market Orders to buy or sell a specified Tradeable Asset at pre-determined regular intervals.
- Fiat Currency refers to any national or supra-national currency issued by a government or central bank, or any monetary obligation denominated in such currency.
- Indicative Price means a Bid and/or Ask price that we may provide in response to a Price Request through an Agreed Communication Channel.
- Instruction refers to any request, directive, or order you give us concerning the operation of your Account or the execution of a Transaction, withdrawal, deposit or otherwise, provided through the medium, form, and manner required by us.
- Joint Account Holder refers to a Beneficial Owner of a Joint Account.
- Limit Order refers to an Order to buy or sell a specified quantity of a Tradeable Asset at a predetermined price or rate for the applicable Trading Pair on the Facility.
- Manifest Error is any clear or obvious error, omission, or misquote including any misquote made by our representatives relative to current market conditions, advertised Price(s), any unclear or erroneous information, source, commentary, statement, or official result.
- Market Order refers to an Order to buy or sell a specified quantity of a Tradeable Asset at the best currently available price for the applicable Trading Pair on the Facility.
- Order means an Instruction issued by you to us through an Agreed Communication Channel or the Facility, in the form we specify, constituting a request to enter into a Transaction based on the parameters included in or required for the relevant Order Type.
- Order Type refers to the conditions and parameters governing how an Order is placed and executed, including whether it is a Market Order, Limit Order, its time-in-force, and any other relevant execution criteria.
- Portal refers to the website located at app.stormrake.com.
- Portal Order refers to an Order to buy or sell a specified quantity of a Tradeable Asset via the Stormrake Portal.
- Price refers to a Bid and/or Ask price in a Transaction that we may provide generally, in response to a Price Request through an Agreed Communication Channel, or through the Facility.
- Price Request refers to a request you submit through an Agreed Communication Channel asking us to provide the current Bid and/or Ask Price.
- Primary Account Holder refers to the sole Beneficial Owner of an Individual Account.
- Quote Asset refers to the second Tradeable Asset listed in a Trading Pair (for example, AUD is the Quote Asset in the BTC/AUD Trading Pair).
- Referral Partners refers to persons who have an agreement with us to send us clients and possibly receive commissions on referred clients’ Transactions.
- Related Persons include Stormrake’s related entities, along with their respective directors, shareholders, members, officers, employees, attorneys, agents, representatives, and any subsidiaries, joint venture partners, or other companies under common control with us.
Services refer to the operation of a Digital Asset and Fiat Currency trading or exchange Facility and related activities, including:
(i) facilitating the buying, selling, trading, and exchanging of Fiat Currencies and Digital Assets;
(ii) digital Asset custody;
(iii) digital wallet and fiat account services;
(iv) fiat payment processing and settlement;
(v) market research and analytics;
(vi) customer support; and
(vii) any supporting or related services.- Size refers to the quantity of the Base Asset to be bought or sold in a Bid or Ask.
- Supported Digital Assets are the Digital Assets available for use with our Services. This is solely at Stormrake's discretion.
- Supported Fiat Currencies are the Fiat Currencies available for use with our Services. This is solely at Stormrake's discretion.
- Trade Confirmation means the written confirmation we may provide that outlines the terms of a Transaction.
- Tradeable Asset refers to any supported Fiat Currency or Digital Asset offered within a Trading Pair.
- Trading Pair refers to the combination of a base Fiat Currency or Digital Asset and a quote Fiat Currency or Digital Asset available for trading on the Facility.
- Transaction refers to the instance of selling, buying, or swapping Digital Assets and/or Fiat Currencies.
- Website means the sites located at stormrake.com and app.stormrake.com.
- Withdrawal Instruction means verbal or written instructions requesting the withdrawal of Digital Asset(s) or Fiat Currency from a Stormrake account or accounts.
Eligibility
- To access and use Stormrake’s Facility and Services, you must complete all required onboarding, including KYC and verification procedures in accordance with applicable laws.
- Not all Stormrake Services, Order Types and Account types are available in every country.
Registration
- General. To access the Stormrake Facility and Services, you must register via our Website and successfully complete applicable Know Your Customer (KYC) procedures, which we specify from time to time.
- You must first register an Individual Account before registering an Entity Account.
- You must not act on behalf or for the benefit of any other person (natural or non-natural person), unless you are doing so as the Authorised User of an Individual Account or Authorised Agent of an Entity Account.
- Individual Account. An Individual Account is owned by one natural person, who is the Primary Account Holder (sole Beneficial Owner) of the Individual Account.
- The Primary Account Holder of an Individual Account may appoint an individual (Authorised User) to access their Individual Account to act on their behalf with respect to the Stormrake Facility and Services.
- When you authorise an Authorised User to act on your behalf, you remain fully responsible for their conduct and acknowledge that all use of the Facility and Services will be used exclusively for the benefit of you, the Primary Account Holder. The appointment of an Authorised User does not grant such user any beneficial interest or ownership in the account assets, and you represent and warrant that the Facility will not be used to facilitate Transactions, deposits, or withdrawals for the personal benefit or interest of the Authorised User or any other third party.
- You understand and accept that Stormrake and its Related Persons will rely on the Instructions and representations made by Authorised Users with respect to your Individual Account, treating the Instructions and representations as if they had come from the Primary Account Holder.
- Joint Account. A Joint Account is owned by two natural persons, who are the Joint Account Holders (dual Beneficial Owners) of the Joint Account.
- The Joint Account Holders of a Joint Account may appoint an individual (Authorised User) to access their Joint Account to act on their behalf with respect to the Stormrake Facility and Services.
- When you authorise an Authorised User to act on your behalf, you remain fully responsible for their conduct and acknowledge that all use of the Facility and Services will be used exclusively for the benefit of you, the Primary Account Holder. The appointment of an Authorised User does not grant such user any beneficial interest or ownership in the account assets, and you represent and warrant that the Facility will not be used to facilitate Transactions, deposits, or withdrawals for the personal benefit or interest of the Authorised User or any other third party.
- Entity Account. An Entity Account is owned by a Corporation, Partnership, Limited Liability Company, Non-Profit Organisation or Association, Trust, or other formal organisational structure. To open an Entity Account, at least one duly authorised natural person of the Entity (an ‘Authorised Agent’) must first register an Individual Account and complete applicable KYC and verification procedures.
- By registering an Entity Account, the Authorised Agent represents and warrants that they, the Authorised Agent:
- have the authority to bind the Entity, execute documents, complete KYC and verification procedures, and maintain compliance with Stormrake’s Terms and Privacy Policy, in relation to the Entity Account.
- have the authority to share with Stormrake the personal information of the Entity’s Beneficial Owners, which may include its Directors, shareholders, and other controlling persons.
- By registering an Entity Account, the Authorised Agent represents and warrants that they, the Authorised Agent:
- Authorised Users. An individual nominated as an Authorised User must complete applicable KYC and verification procedures, which we specify from time to time, prior to being granted authority as an Authorised User over an Individual Account (where they are not the Primary Account Holder).
- We may, in our sole discretion, accept or reject an application to add other individuals as Authorised Users on your account, and will assess the application subject to:
- your completion of the Stormrake Letter of Authority form or provision of a Power of Attorney document;
- the nominated Authorised User’s successful completion of applicable KYC and verification procedures;
- your relationship with the nominated Authorised User; and
- our assessment of the nominated Authorised User’s suitability to act on your behalf, and whether there are signs of exploitation or duress.
- We may, in our sole discretion, accept or reject an application to add other individuals as Authorised Users on your account, and will assess the application subject to:
- Politically Exposed Persons. A Politically Exposed Person (PEP) is someone who holds, or is closely associated with someone who holds a prominent public position in a government or international organisation. Through their position, they may have power and influence, and access to and control over money and resources. You agree to allow us to check lists of politically exposed persons. If you are or believe you are a PEP, you are required to disclose that upon account opening. In the event that there is a match to a PEP, we may request further information from you or refuse service. In this instance we may not be able to inform you as to why services are refused depending on which law is applicable.
- Sanctioned Persons. A Sanctioned Person is a natural or non-natural person who is targeted by government or international restrictions, such as asset freezes and travel bans, often due to their involvement in terrorism, international crimes, or human rights abuses. You agree to allow us to check lists of Sanctioned Persons. If you are or believe you are a Sanctioned Person, you are required to disclose that upon account opening. In the event that there is a match to a Sanctioned Person, we may request further information from you or refuse service. In this instance we may not be able to inform you as to why services are refused depending on which law is applicable.
- Document Verification Service. If you contract with Stormrake Pty Ltd, we may use the Australian Government’s Document Verification Service (DVS) to verify the identity of clients and meet our regulatory and legal obligations. The DVS allows for the comparison of your submitted documents (e.g driver’s licence, passport) against the records and databases managed by the Australian government agency or foreign issuer of those documents, and returns a ‘match’ or ‘no match’ response.
- For clients contracting with Stormrake IA Pty Ltd, see United States Addendum.
- General. To access the Stormrake Facility and Services, you must register via our Website and successfully complete applicable Know Your Customer (KYC) procedures, which we specify from time to time.
Services
- Brokerage Services (the "Brokerage Services") that allow you to buy and sell Digital Assets and Fiat Currency.
- Custodial Services (the "Custodial Services") that allow you to hold Digital Assets in your Stormrake account.
- Transfer Services (the "Transfer Services") that allow you to withdraw Digital Assets from your Stormrake account to external Digital Asset wallets in your name or that you control.
- For clients contracting with Stormrake IA Pty Ltd, see United States Addendum. Not all Services are available if you are a resident of the United States.
Fees
- Brokerage Fee. Each Transaction is subject to a Brokerage Fee. The applicable fee will be communicated to you upon account opening. We reserve the right to adjust our Brokerage Fees at any time. If there is a change to your Brokerage Fee, you will be notified in advance, and prior to your next Transaction. We may not process a Transaction if the Brokerage Fee and any other associated fees would, together, exceed the value of your Transaction. If you registered with Stormrake using a Referral Partner’s referral link or you otherwise let us know, or we determine, that you came to know of us or were introduced to us through a Referral Partner, then that Referral Partner may receive a percentage of the commission paid to us as a Brokerage Fee for the execution of Transactions under your Account(s).
- Custody Fee. If you contract with Stormrake Pty Ltd, we charge a fee for Digital Assets you hold with us. The Custody Fee accrues in-kind on a daily basis, and is charged prior to a sale, purchase or transfer of the Digital Asset, and also at the end of the financial year (30 June). There is a 14-day grace period during which the Custody Fee is not charged. Any Digital Asset balances custodied with Stormrake Pty Ltd for greater than 14 days will incur a Custody Fee based on the period held.
- For clients contracting with Stormrake IA Pty Ltd, see United States Addendum.
- The Custody Fee applies only to clients contracting with Stormrake Pty Ltd. It does not apply to clients who are residents of the United States (who contract with Stormrake IA Pty Ltd).
Risks of Trading
- The holding and trading of Digital Assets involves significant risk. Losses can be substantial, and any loss or liability you incur is not insurable. You should carefully assess whether trading or holding Digital Assets is suitable for you based on your financial circumstances and risk tolerance.
- Due to the significant risks of trading and holding Digital Assets, and the impact of technology and international markets, we cannot guarantee that particular Digital Assets or Fiat Currencies will be available through the Facility and Services. We reserve the right to stop offering trading with respect to particular Digital Assets or Fiat Currencies. We will endeavour to notify you in a timely manner if trading support ceases for a particular Digital Asset or Fiat Currency. In such circumstances, you may be unable to trade Digital Assets or Fiat Currencies into AUD or any other currency, but will be given the option to withdraw the Digital Assets or Fiat Currency, subject to governing law and regulatory requirements.
- Digital Assets differ from traditional Fiat Currencies, goods, or commodities and are subject to heightened risks. They are largely decentralised and generally not backed by a central bank, government, or legal entity. Their value may rise or fall depending on market conditions, investor confidence, competing currencies, regulatory changes, technical problems, and other factors.
- We may from time to time support stablecoins. We make no representation as to whether any stablecoin will maintain value relative to the referenced asset or as to the reserves held by each issuer.
- We may from time to time support Digital Assets which have associated redemption or delivery rights. We do not guarantee, and make no representation or warranty, as to any issuer’s financial condition, the adequacy of their reserves, custody practices, or ability or willingness to honour any request for redemption or delivery. PAX Gold (PAXG) is issued by Paxos Trust Company, LLC, a regulated trust company supervised by the New York Department of Financial Services (NYDFS), in accordance with its publicly disclosed terms. Paxos’ public disclosures assert that each PAXG token is intended to represent one fine troy ounce of allocated gold held in LBMA‑accredited vaults, with periodic independent attestation.
Orders
- Not all Order Types are available to Clients that are residents of the United States. For clients contracting with Stormrake IA Pty Ltd, see United States Addendum.
- To enter into a Transaction with us, you must submit an Order. Each Order must contain the information requested by us from time to time, depending on the Order Type and other relevant factors, including:
- For Limit Orders:
- the Stormrake client ID for the relevant Stormrake account;
- the relevant Trading Pair;
- the notional amount;
- the limit price; and
- the direction (buying or selling the Base/Quote Asset).
- We may, at our sole discretion, only accept Limit Orders with a notional amount greater or equal to $20,000 AUD before fees.
- For Market Orders:
- the Stormrake client ID for the relevant Stormrake account;
- the relevant Trading Pair;
- the notional amount; and
- the direction (buying or selling the Base/Quote Asset).
- We may, at our sole discretion, only accept Market Orders with a notional amount greater or equal to $2,000 AUD before fees.
- We may, at our sole discretion, only accept Market and Limit Orders in Supported Digital Assets and Supported Fiat Currencies.
- For Portal Orders:
- the relevant Trading Pair;
- the notional amount;
- the direction (buying or selling the Base/Quote Asset).
- Orders submitted through the Portal are accepted and binding upon submission.
- Portal Orders are not currently available to Clients contracting with Stormrake Pty Ltd. The Portal is view-only until we notify you otherwise through our official communication channels, or otherwise make Portal Orders available to you.
- For Dollar Cost Average Orders:
- the relevant Trading Pair;
- the notional amount;
- the direction (buying or selling the Base/Quote Asset);
- the frequency of the Dollar Cost Average Order(s).
- You may request to amend or cancel existing Orders by contacting us through an Agreed Communication Channel, provided such Orders have not been executed. We reserve the right to accept or reject any request to amend or cancel an Order.
- If an Order is unclear or conflicts with another Order, we may act on it based on any reasonable interpretation that we believe, in good faith, to be correct.
- Any Order submitted by you or on your behalf through an Agreed Communication Channel constitutes an offer to enter into a Transaction on the terms stated in that Order. Default Agreed Communication Channels include your registered email address and registered phone number.
- We will rely on Orders and Instructions sent to us from the registered email address and registered phone number associated with your Stormrake Account(s), which appear to have been provided by you or on your behalf, which we accept in good faith.
- We may refuse to accept or act in accordance with any Order or Instruction you provide to us, including if:
- we reasonably believe that your Stormrake Account is at risk of account takeover;
- we reasonably believe that the Order or Instruction came from neither the Primary Account Holder nor Authorised User(s) (nor Authorised Agent(s) in the case of Entity Accounts);
- we reasonably believe that you have not satisfactorily completed applicable customer due diligence and identity verification procedures;
- we reasonably believe that you have provided a Withdrawal Instruction directing the transfer of Digital Assets you hold with Stormrake to a wallet address that you do not control or that is not held in your name;
- you have provided a Withdrawal Instruction directing the transfer of Digital Assets you hold with Stormrake to a wallet address that we reasonably believe is associated with a scam, fraudulent activity, proceeds of crime, pyramid schemes, Ponzi schemes, or multi-level marketing schemes;
- you have provided a Withdrawal Instruction directing the transfer of Digital Assets you hold with Stormrake to an external wallet address and we reasonably believe you intend to send some or all of these Digital Assets to a Digital Asset wallet address associated with a scam, fraudulent activity, proceeds of crime, pyramid schemes, Ponzi schemes, or multi-level marketing schemes;
- you do not provide us with the Order(s) or Instruction(s) through an Agreed Communication Channel;
- you provide the Order(s) or Instruction(s) through a non-registered email address or phone number; or
- you use a TOR or VPN service to evade sanctions, anti-money laundering or terrorism financing procedures, or jurisdictional controls.
- We will notify you of the execution of an Instruction or Order, and resulting Transaction(s), deposit(s), or withdrawal(s) through an Agreed Communication Channel. Any delay or failure in providing this Notice does not affect the validity of the Transaction, deposit, or withdrawal. You are responsible for reviewing any Trade Confirmation or other Transaction record against your own records and must notify us of any discrepancies.
- You must not assume that an Instruction has been acted upon until you receive confirmation from us.
- You acknowledge that, subject to our rights outlined in these Terms of Use, a completed Transaction cannot be cancelled, amended, or reversed without our consent, even if your Order contained an error or inaccuracy.
Price Request
- We may provide an Indicative Price in response to a Price Request for Transactions involving Digital Assets and/or Fiat Currencies. These Indicative Prices will be stated through an Agreed Communication Channel and may consist of a Bid Price, an Ask Price, or both.
- Our provision of an Indicative Price (whether following a Price Request or provided otherwise) does not constitute a binding offer by us for you to enter into a Transaction at that Indicative Price.
- Following our provision of an Indicative Price, a Transaction is executed when both parties to the Transaction (“we” and “you”) confirm via an Agreed Communication Channel that the Transaction is “executed”, “done”, or otherwise expressly mutually agreed upon. This execution creates a binding agreement between you and us based on the terms of the Price Request , the latest Indicative Price we provide or your proposed Bid or Ask Price which we expressly accept, and any other relevant context.
- We are under no obligation to respond to a Price Request or accept any Order submitted following your Price Request or our provision of an Indicative Price.
Prices
- Prices may differ from those quoted by other providers for the same Digital Assets or Fiat Currencies and may change continuously due to supply and demand conditions.
- You acknowledge that any Market Order will be executed subject to the spot market price of the relevant Fiat Currency or Digital Asset(s), unless otherwise stated by us. While we aim to provide current and accurate Prices, circumstances may occur in which a Price becomes outdated before we receive or execute your Market Order.
- You acknowledge that any Limit Order will be executed subject to the liquidity conditions and order book of the relevant exchange or counterparty which we use to place your Limit Order. While we aim to ensure that your Limit Orders are executed when the relevant Trading Pair reaches your specified limit price, different exchanges and counterparties have different prices, based on their own order books, market makers, and overall liquidity.
- During periods of market volatility, high trading volume, rapid price movement, or illiquidity, the market rate at which you buy, sell, or swap Digital Assets or Fiat Currencies through our Facility may differ from prices shown or offered by other virtual asset service providers. We are not liable for price differences caused by market volatility, disruptions, delays, or other factors outside our control.
- We may decline to accept an Order if the market rate moves significantly or if a market disruption or other external event occurs. In such cases, we may cancel your buy or sell order and return the funds to your account. We will take reasonable steps to notify you of these events.
- You acknowledge that Prices, whether or not indicative, are provided exclusively for your use of the Services and Facility, and you may not share or use the Prices and Indicative Prices for any other purpose without our prior consent, unless otherwise permitted in these Terms of Use.
- You further acknowledge that any Price provided by us may include a bid-ask spread determined by us as appropriate for you and the specific Transaction. We are not obligated to disclose the details of any spread or mark-up unless agreed in writing or required by law.
Failure to Settle
- Stormrake will make a reasonable effort to contact you to try to settle your negative balance(s) in good faith before taking any of the actions under the Section titled Failure to Settle.
- Prior to taking any of these actions, Stormrake will send notice to the registered email address associated with your Stormrake account(s) with negative balance(s), reminding you of your unsettled negative balance(s), your obligation to settle the negative balance(s), and our right to take any of the actions under the Section titled Failure to Settle.
If you fail to settle a Transaction or fail to pay money you owe to us within 7 calendar days of the execution of the relevant Transaction or Withdrawal Instruction, you authorise Stormrake to take any or all of the following actions to settle your negative balance(s):
- sell Digital Assets or Fiat Currency held in your Stormrake account;
- buy Digital Assets or Fiat Currency in your Stormrake account;
- seize Digital Assets or Fiat Currency held in your account and take on the position as principal;
- charge interest on the amount outstanding (not including late settlement fees), at a rate of the RBA cash rate plus 3% p.a. Such interest will accrue daily from and including the due date, to and including the date of Stormrake’s receipt of the payment in full;
Note: the interest is a "default charge" intended to offset Stormrake’s costs, not a pre-arranged credit facility.
- charge late collection fees; and
- get you to reimburse us for all costs, expenses, negative balances and losses incurred resulting from your failure to settle.
- Stormrake will not charge a brokerage fee if it buys, sells, or seizes Digital Assets or Fiat Currency held in your Stormrake account for the purpose of settling your negative balance(s).
- Stormrake may choose any of the possible actions under 12.3 - 12.3.6 to settle your negative balance(s), and maintains sole discretion in determining which action to take and when to take it.
- If Stormrake sells or seizes and takes on as principal any Digital Assets or Fiat Currency held in your Stormrake account to settle your negative balance(s), we reserve the right to determine the relevant market price of the Digital Assets or Fiat Currency, and we will reasonably consider the bid price, ask price, order book depth, network fees, exchange fees, and other factors at the time.
- Any sale or seizure of assets performed by Stormrake to settle a negative balance will be treated as a disposal on your behalf. You remain exclusively liable for all regulatory and tax obligations arising from such a Transaction, including any applicable capital gains tax liabilities.
- We may take any of the actions under 12.3 - 12.3.6 only to the extent required to satisfy the outstanding debt and associated reasonable costs. We will not apply these measures to any holdings valued in excess of the relevant debt and associated reasonable costs.
- We will reasonably consider any request to amend, delay, or cancel accrued interest or late collection fees. In evaluating such requests, Stormrake may take into account your payment history, the circumstances leading to the negative balance, and any documented financial hardship. We reserve the right to decline requests where we reasonably determine that the fees are necessary to protect our legitimate business interests.
- We will reasonably consider any payment plan you propose to settle negative balances. We reserve the right to reject a proposed plan where we reasonably determine it does not adequately protect our interests, including cases where the plan is not commercially viable or fails to provide for settlement within a reasonable timeframe.
- For clients contracting with Stormrake IA Pty Ltd, see United States Addendum.
Notices
- All correspondence, notices, account statements, and Trade Confirmations (collectively “Notices”) may be provided to you via your registered email address or phone number, or another Agreed Communication Channel, which we may mutually agree upon from time to time.
- It is your responsibility to keep your registered email address and phone number accurate, secure, and up-to-date.
- Absent a Manifest Error, all Notices will be binding on you if not objected to verbally or in writing by you within 3 Business Days.
- Any written Notices you provide to us should be sent to trade@stormrake.com, support@stormrake.com, your Broker’s Stormrake email address, or another email address provided by us to you for such purposes.
- You will be deemed to have received a written Notice if:
- delivered physically in-person on a Business Day, on the day of delivery;
- delivered by hand on a day which is not a Business Day, on the first Business Day following the day of delivery;
- sent by first class post or airmail, on the second Business Day after the day of posting if the address is in the same country as that of the sender;
- sent by first class post or airmail, on the fourth Business Day after the day of posting if to a different country;
- sent by email transmission before 8:00pm on a Business Day, on the day of transmission; and
- sent by email transmission on a day other than a Business Day or after 8:00pm on a Business Day, on the first Business Day after transmission.
- A Notice made or delivered to Stormrake will be deemed effective only when actually received by the appropriate Stormrake department or officer responsible for the relevant subject matter.
Travel Rule
- Before we initiate a Withdrawal Instruction for a Digital Asset withdrawal, we are required to collect beneficiary information regarding the recipient (the "Beneficiary"). This includes, but is not limited to, the beneficiary’s full legal name and a unique identifier assigned to them, and the name and jurisdiction of the receiving Virtual Asset Service Provider (VASP).
- Before we make available to you Digital Assets that you deposit or transfer to us, we are required to collect originator information regarding the sender (the “Originator”). This includes, but is not limited to, the originator’s full legal name and a unique identifier assigned to them. If sending from another exchange or broker which is subject to the Travel Rule, we will also collect the name and jurisdiction of the sending Virtual Asset Service Provider (VASP).
- Stormrake reserves the right to delay, suspend, or place a temporary hold on any inbound or outbound Digital Asset transfer to perform necessary regulatory screening and Travel Rule data validation.
- We reserve the right to reject, cancel, or return any transfer if:
- The counterparty VASP fails or refuses to provide compliant Travel Rule data payloads for inbound Digital Asset deposits.
- The counterparty VASP is unverified, unsupported, or deemed a high-risk entity under our risk-management policies.
- You fail to provide satisfactory Travel Rule information within a reasonable timeframe.
- Unhosted (Self-Hosted) Wallet Requirements. For transfers interacting with private, unhosted, or self-hosted wallets, you may be required to verify your ownership or control over the destination or originating address through cryptographic signatures, ownership attestations, or other verification methods prior to our approval.
- By initiating a Withdrawal Instruction to withdraw Digital Assets from Stormrake, or by depositing or transferring Digital Assets to Stormrake, you acknowledge and authorise Stormrake and its service providers to securely share your full name and account identifier with the relevant counterparty VASP, financial institution, or Travel Rule compliance network where required. This information is disclosed only to meet applicable legal, regulatory, and compliance obligations relating to Digital Asset transfers.
- Neither Stormrake nor its Related Persons shall be held liable for any direct or indirect financial losses, asset depreciation, market slippage, or missed commercial opportunities resulting from a delay, blockage, cancellation, or return of funds that arose in connection with insufficient or unsatisfactory Travel Rule information and data, in compliance with local or international Travel Rule mandates.
- Digital Assets deposited to Stormrake that violate Travel Rule specifications or originate from addresses belonging to or associated with Politically Exposed Persons or Sanctioned Persons may be temporarily or permanently frozen, and we may need to process a return of funds.
Your Obligations
- You must:
- Comply with all applicable laws, regulations, licensing requirements and third party rights (including, without limitation, data privacy laws) in your use of our Services;
- Pay all applicable fees, expenses, charges, and meet all obligations required for your use of the Facility and receipt of Services, as specified by us; and
- Provide all reasonable assistance to Stormrake in complying with our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and the Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1) as amended.
- Notify us within 14 days if:
- your state or country of residence changes;
- your legal name changes;
- an Authorised Agent's authority to act on behalf of an Entity Account is revoked, expired, or terminated;
- there are new Beneficial Owners or controlling persons within your Entity who hold a shareholding equal or greater than 25% or otherwise exercise control;
- the Trustee of your Entity changes;
- You must not:
- Use the Facility or the Services for any purpose that is unlawful or prohibited, or in a way that infringes the intellectual property rights or other rights of any person (including Stormrake);
- Knowingly or recklessly use, exploit, or take advantage of any processes, technical or technological errors, loopholes, or glitches involving our Facility and Services;
- Use the Facility or the information contained in it for commercial purposes that compete with the Facility or our business or that would otherwise be detrimental or prejudicial to our interests in any way;
- Use systematic, repetitive, or other related methods designed to generate or obtain repeated amounts of data or other information from or to the Facility or that may otherwise place an unreasonable load on the Facility’s infrastructure;
- Publish, post, distribute, disseminate, or send “spam material” or engage in any communication that is offensive, false, unlawful, defamatory, indecent, unfair, or inappropriate, or that would reasonably be considered spam, or that is deliberately false, misleading, or deceptive (or likely to mislead or deceive);
- Collect or store personal data about other users of the Facility; or
- Do anything else that may interfere with or negatively affect the operation of the Facility, the Services, or other users.
- You must:
Using the Facility
- By registering for an account with Stormrake, you authorise us to make enquiries, whether directly or through third parties, that we consider necessary to verify your identity or protect you and/or us against fraud or other financial crime, and to take action we reasonably deem necessary based on the results of such inquiries. When we carry out these enquiries, you acknowledge and agree that your personal information may be disclosed to credit reference and fraud prevention or financial crime agencies and that these agencies may respond to our enquiries in full. This is an identity check only and should have no adverse effect on your credit rating.
- By using the Facility and Services, you acknowledge that we are not responsible for delays you may encounter when sending or transferring Digital Assets or Fiat Currency to or from the Facility. This applies to delays caused by websites, users, wallets, accounts, liquidity, settlement issues, blockchain congestion, compliance requests, or us transferring Digital Assets into cold storage or another storage environment.
- If you receive, acquire, or accumulate any funds or assets due to an error, glitch, or loophole, we may take steps to remedy the issue. These steps may include restricting access to your account or deducting the amount received, acquired, or accumulated from the balances of Digital Assets or Fiat Currencies in your account. We will make a reasonable effort to inform you where we have identified such an error, glitch, or loophole, that is relevant to your account(s), and whether we elect to recover any Digital Asset or Fiat Currency balances in connection with the erroneous, glitched, or exploited funds or assets.
- If you deposit Fiat Currency into your company account but we do not receive cleared funds from your bank or other provider after your account has been credited, we may recover that amount from that or any other Fiat Currency held in your account without notice.
- If any Digital Assets or Fiat Currency are credited to your account before we receive cleared funds, we may recover those amounts without notice. If the full amount cannot be recovered, we may recover the remaining value from any other Fiat Currencies or Digital Assets in your account, at our discretion, by giving prior notice. We may deduct or set off any outstanding debt against any Digital Assets or Fiat Currencies held in your account.
- You are responsible for monitoring your account and tracking all movements of your Digital Assets or Fiat Currency, including pending, lapsed, or cancelled Transactions or purchases, and for re-executing any Transactions that fail.
- As part of our commitment to protecting your Digital Assets and Fiat Currency, and in the interest of your security, all significant financial and trading Transactions made by you from the Facility to a third-party website, Facility, or user (as well as withdrawals from the Facility to your personal or corporate bank account or wallet) may be required to be performed using two-factor authentication.
- All deposits and withdrawals are subject to the limits shown on the Facility and Services. These limits may change based on blockchain conditions, user demand, market activity, or the price of specific Digital Assets or Fiat Currency. In some circumstances, we may use our discretion to permit deposits and withdrawals that exceed the displayed limits.
- All Fiat Currency deposits and withdrawals must be made to or from a bank account or bank-like financial institution account held by or in the name of the verified Stormrake account holder(s). In limited cases, we may, at our discretion, allow deposits from or withdrawals to an account not held by or in the name of the verified Stormrake account holder(s).
- For clients contracting with Stormrake IA Pty Ltd, see United States Addendum.
Termination
- We may suspend, restrict, or terminate your access to any or all of the Services, including but not limited to where:
- we are, in our reasonable opinion, required to do so by applicable law, regulation or any court or other authority to which we are subject in any jurisdiction;
- we reasonably suspect you of acting in breach of these Terms of Use;
- we have concerns that a Transaction is erroneous or about the security of your Stormrake account or we suspect the Services are being used in a fraudulent or unauthorised manner;
- we suspect money laundering, terrorist financing, fraud, or any other financial crime;
- use of your Stormrake account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your Stormrake account activity; or
- you take any action that may circumvent our controls such as opening multiple Stormrake accounts or abusing promotions which we may offer from time to time.
- In the event of a breach of these Terms of Use by you, and the consequent suspension, restriction, or termination of your Stormrake account by us, we will attempt to return your funds to your linked bank account unless we reasonably believe that you have committed fraud, misconduct, or any other illegal activity.
- We may suspend, restrict, or terminate your access to any or all of the Services, including but not limited to where:
Indemnity
- Each indemnity provided within these Terms survives termination. You agree to indemnify us and our Related Persons from and against any actions, claims, costs, damages, demands, expenses, fines, liabilities, losses, penalties, proceedings, and suits (including reasonable legal costs awarded by a court) that arise out of or in relation to:
- your breach of these Terms of Use, our Privacy Policy, and/or our anti-money laundering and counter-terrorism financing controls, and customer due diligence procedures;
- your breach of any applicable law, regulation, or rule;
- your breach or violation of our copyright, patents, trademarks, trade secrets, or any proprietary right under law;
- your failure to secure or keep secret your password associated with your Stormrake account; and
- any damage that you may cause to us, to the Facility, to the Services, to any Stormrake user, or to any other person or entity.
- This indemnity extends to any liability arising from intellectual property rights, defamation, or breaches of privacy.
- Each indemnity provided within these Terms survives termination. You agree to indemnify us and our Related Persons from and against any actions, claims, costs, damages, demands, expenses, fines, liabilities, losses, penalties, proceedings, and suits (including reasonable legal costs awarded by a court) that arise out of or in relation to:
Liability
- Nothing in these Terms limits our liability for fraud, fraudulent misrepresentation, wilful misconduct, or gross negligence.
- If any condition, guarantee, term or warranty is implied in these Terms under the Australian Consumer Law or other relevant legislation (Non-Excludable Provision), and if we can limit your remedy for a breach of that provision, our liability for such a breach is limited to either re-supplying the services or paying the cost(s) of having the services supplied again.
- Our total aggregate liability to you for any individual claim or related series of claims for losses, costs, liabilities, or expenses arising from a breach of these Terms of Use shall be capped at the total combined value of the Digital Assets and Fiat Currency held in your Stormrake Account at the time of the claim or directly preceding the sequence of events from which your claim arose. For claims tied to a specific Transaction, the limit will be further restricted to the relevant notional purchase or sale amount for that Transaction.
- It is your responsibility to ensure that Digital Asset wallet addresses, bank account details (including BSB, account number, IBAN, SWIFT code, etc), and beneficiary information are correct for any deposits or withdrawals. If you provide incorrect details, we are not responsible for recovering the funds and are not liable for any loss or liability resulting from Digital Assets or Fiat Currency being sent to an unintended or incorrect account based on the information you supplied.
- Neither Stormrake nor its Related Persons will be liable for any failure or delay in performing any obligation under these Terms of Use where that failure or delay is resulted from:
- any price provided by us;
- any error in, or omission from, an Agreed Communication Channel;
- any failure of an Agreed Communication Channel to transmit;
- any delay in the transmission or receipt of any Order;
- any delay in the transmission or receipt of any Withdrawal Instruction;
- any delay in the transmission or receipt of any Digital Assets or Fiat Currencies that you deposit to Stormrake;
- any rejection or failure to execute any Order;
- any delay in the transmission of an Order; or
- any unauthorised access to or use of an Agreed Communication Channel.
- Stormrake is not liable for any of the following types of loss or damage arising under or in connection with these Terms of Use or otherwise:
- any loss of profits, expected revenue, anticipated gains, or trading profits, or any actual or hypothetical trading losses (whether direct or indirect) even if we were aware or should have been aware of the possibility of such losses;
- any loss of or damage to reputation or goodwill;
- any loss of business, opportunities, clients, or contracts;
- any loss or inefficiency relating to overheads, management time, staff time, or any other loss of revenue or anticipated savings, whether direct or indirect, even if foreseeable; and
- any loss or damage that does not arise directly from our breach of these Terms of Use, regardless of whether you can establish the loss or damage.
- Under no circumstances shall we or our Related Persons be responsible or liable for any costs you incur when withdrawing Digital Assets or Fiat Currency to another Wallet or third-party website.
- Our Services are provided on an “as is” and “as available” basis, without any additional assurances regarding availability. We do not guarantee uninterrupted, continuous, timely, or error-free access to the Services or the materials within them. We make no representations about the accuracy, timeliness, or completeness of historical Digital Asset or Fiat Currency price data. While we will make reasonable efforts to process debits and credits promptly, we do not guarantee processing times, as these depend on factors beyond our control.
- We are not liable for the loss of value of Digital Assets or Fiat Currency held or transacted with any Counterparty.
- We are not liable for any costs, charges, damages, expenses, fees or liability arising from our decision to support or not support certain airdrops or network forks. We reserve sole discretion in determining whether to support certain airdrops and network forks and other similar distributions.
- We are not responsible or liable for any Digital Assets or Fiat Currency once they are transferred from the Facility to another site, device, wallet, or user.
- We are not responsible or liable for any Digital Assets not traded on the Facility that have been sent to it.
- We are not responsible or liable for any Digital Assets or Fiat Currency sent to an incorrect or incompatible wallet address.
- Except for the express statements contained in these Terms of Use, you acknowledge that you have not relied on any other statements or understandings, whether written or oral, regarding your access to or use of our Services.
- We do not control, endorse, or make any representations or warranties as to the accuracy, availability, or suitability of any third-party website, product, or service, and is not responsible for the collection, handling, use, or disclosure of personal information by any third party in accordance with their own privacy practices.
- To the maximum extent permitted by law, we are not responsible or liable for any third-party websites, platforms, services, or content that may be accessible through our Facility, including any loss, damage, or infringement of third-party intellectual property rights arising from your access to or use of such third-party materials.
Force Majeure
- Neither we nor any Related Persons will be liable for delays, service interruptions, or failures in performance, resulting directly or indirectly from any obligation under these Terms where such failure results from abnormal and unforeseeable circumstances beyond our reasonable control. This includes, but is not limited to:
- acts of God, fire, flood, natural disasters;
- war, terrorism, civil unrest, or labour disputes;
- mandatory legal requirements or changes in applicable law or regulation;
- market disruptions, extreme volatility, or the failure of a third-party liquidity provider; and
- any other event the consequences of which could not have been avoided even with all reasonable efforts.
- Neither we nor any Related Persons will be liable for delays, service interruptions, or failures in performance, resulting directly or indirectly from any obligation under these Terms where such failure results from abnormal and unforeseeable circumstances beyond our reasonable control. This includes, but is not limited to:
Complaints
- Stormrake Pty Ltd maintains an internal and external dispute resolution system to address client complaints in accordance with regulatory requirements.
- Stormrake Pty Ltd will take reasonable steps to assist complainants who may have difficulty lodging or progressing a complaint, including by providing assistance with communication or alternative formats where appropriate.
- Stormrake’s treatment and handling of complaints is performed in accordance with our Internal Dispute Resolution Policy.
Miscellaneous
- If any provision in these Terms of Use is deemed invalid, illegal, or unenforceable under applicable law or by a court of competent jurisdiction in Victoria or elsewhere, then that provision shall be deemed severed from these Terms of Use to the extent of such invalidity, illegality, or unenforceability. The remaining provisions in these Terms of Use shall remain in full force and effect, and shall not be affected or impaired in any way. Where possible, any such unenforceable provision(s) shall be interpreted, modified, or limited to the extent necessary to render it (them) valid and enforceable, consistent with the original intent of the parties to these Terms.
- We will use reasonable efforts to meet expected deposit and withdrawal timeframes, but external factors may occasionally cause delays. You acknowledge that we are not liable for any losses arising from delays in processing deposits or withdrawals.
- We may pool your Digital Assets held with Stormrake with other Stormrake clients’ Digital Assets to facilitate the provision of the Stormrake Services.
- We do not support or make available for trading financial products or securities in any form.
- If we are acquired by or merged with another entity (a “Successor Entity”), we may transfer or assign the information we hold about you, as well as our relationship with you (including these Terms of Use), as part of that merger, acquisition, sale, or other change in control. Where this occurs, the Successor Entity shall assume all rights and obligations of Stormrake. We will provide notice of any material change in the contracting entity via the Website or email.
Representations and Warranties
- Without prejudice to the representations and warranties made by the parties in these Terms, you hereby represent and warrant that by accessing or using the Facility and Services:
- All information you provide to us, including any personal, corporate, or Beneficial Ownership information, is true, accurate, complete, and current, and you undertake to promptly notify us of, and provide updated information or documentation in respect of, any material change to such information;
- You are capable of assessing the merits of, and understanding (on your own behalf or through independent professional advice), the risks and the terms of the relevant Transaction, and you are capable of assuming, and do assume, the risks of that Transaction;
- You agree that you will enter into Transactions as principal, and not as agent on behalf of any other party, unless expressly agreed by us in writing. Subject to this condition, our duties and obligations under these Terms of Use and any Transactions are owed solely to you. Unless expressly agreed otherwise, we accept no duties, obligations, or responsibilities to any third party, regardless of whether we are aware of such third party;
- You are acting for your own account and have made your own independent decisions to enter into the relevant Transaction, including determining whether the Transaction is appropriate and proper for you based on your own judgment and upon advice from such advisors as you deem necessary;
- You are not relying on any communication made by us or our Related Persons as investment advice or as a recommendation to enter into the Transaction. You acknowledge that any information or explanations provided about the terms of a Transaction shall not be considered investment advice or a recommendation to enter into that Transaction. We are not acting as your fiduciary or adviser in connection with any Transaction. Content and material hosted or made available on the Stormrake Website and through the Stormrake Facility do not constitute investment advice regarding any Digital Assets, securities, managed investment schemes, derivatives, or miscellaneous financial products. You agree to not hold Stormrake nor its Related Persons liable for any claim for damages arising from any action you make or do not make based on information made available to you via the Stormrake Website, via the Stormrake Facility, or as part of the Stormrake Services; and
- You are responsible for maintaining and preserving the confidentiality of your account information, the personal information you provide to us, the strength of your password, the protection of your Digital Assets or Fiat Currency, and any other activities you undertake when using the Facility and Services.
- You alone are responsible for determining whether any taxes apply to Transactions carried out through the Services, and for withholding, collecting, reporting, and remitting any required taxes to the appropriate authorities.
United States Addendum
- Despite anything in these Terms, if you are a resident of the United States, then the following country-specific terms apply and govern your use of the Stormrake Facility and Services. In the event of any conflict or inconsistency between the terms above and the provisions below, the provisions below shall prevail.
- By accepting these Terms, you agree that any dispute, controversy, or claim arising out of or relating to this Agreement against Stormrake shall be brought exclusively in the courts of the State of Victoria, Australia, or the Federal Court of Australia (Melbourne Registry). Each party irrevocably waives any objection to the laying of venue of any legal proceeding in such courts.
- By accepting these Terms, you agree to unconditionally and irrevocably waive any claim or defence that a Victorian or Australian court is an inconvenient forum, lacks personal jurisdiction, or represents an improper venue for the resolution of any dispute.
- Stormrake IA acts solely as an introducer and distributor of Zero Hash services. Stormrake IA does not hold, transmit, exchange, or take possession of any Digital Asset or Fiat Currency. Cryptocurrency transaction and custody services are powered by Zero Hash LLC. Cryptocurrency assets are held and custodied by Zero Hash LLC, not Stormrake IA Pty Ltd. Services may not be available in all states. Cryptocurrency assets are not subject to FDIC or SIPC protections.
- The Section titled Failure to Settle does not apply to Clients that are residents of the United States.
- Limit Orders and Dollar Cost Average Orders are not available for Clients that are residents of the United States.
- If you are a resident of the United States, Stormrake does not use the Document Verification Service (DVS) to verify your identity.
- The Children’s Online Privacy Protection Act (COPPA) regulates how commercial websites, apps, and online services collect, use, or disclose personal information from children under 13. Stormrake IA does not knowingly collect personal information from children under the age of 13 nor direct our services to children. If we learn that we have inadvertently collected the personal information of a child, we will take appropriate measures to remove the information from our records. If you are the parent or guardian of a child, or otherwise learn that we have collected the personal information of a child, please contact us at privacy@stormrake.com.
- Under the Gramm-Leach-Bliley Act (GLBA), we are required to disclose our information-sharing practices to United States clients and provide them with the opportunity to opt out of certain sharing of their nonpublic personal information. The details of our collection, use, and disclosure practices are set out in our Privacy Policy, and a summary of disclosures can be found in Stormrake IA - GLBA Notice.
