Last Updated: October 30, 2023

Stormrake Service is a brokerage and custody service available to private clients. 

Please also read Stormrake Terms of Service (the “Terms”), which describe the terms under which you use the Services. 

Information We Collect:

We receive or collect information when we operate and provide our Services. Information you provide:

● Your Account Information - In order to create a Stormrake account, you will  provide us with an email, address and phone number. You may also be asked for additional identity-related information. 

● Your Transactions – We collect and store all transactional and balance  information and this will always be available to you.

● Customer Support - We may collect additional information you may disclose to  our customer support team. 

How We Use The Information We Collect:

Our primary purpose in collecting information is to help us operate, provide, improve, customise, support, and market our Services. We may use your information to: 

● Provide the Services and customer support you request; 

● Verify your account; 

● Resolve disputes and troubleshoot problems; 

● Prevent and investigate potentially prohibited or illegal activities, and/or violations  of our posted Terms; 

● Deliver targeted marketing and service update notices based on your communications preferences. 

*We will not use your information for purposes other than those purposes we have  disclosed to you, without your permission. 

Marketing:

Any communications we send to you will either be related to your account or will be  related to the Services. In the event we send any communication to you which is not  related specifically to your account, we will provide you with an “unsubscribe” mechanism through which you may opt out of receiving other similar messages in the  future. 

How you can access or change your information:

If you would like to manage, change, limit, or delete your information, you can contact us at any time via trade@stormrake.com and make a written request. 

Our Global Operations:

You agree to our information practices, including the collection, use, processing, and  sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services. 

You acknowledge that the laws, regulations, and standards of the country in which your  information is stored or processed may be different from those of your own country.  However, we require our service providers to treat your information in strict confidence and use appropriate security measures to protect it. We also require them to uphold all  obligations under this Privacy Policy. 

Updates To Our Policy:

We may amend or update our Privacy Policy from time to time. We will notify you of  material changes to this policy by updating the last updated date at the top of this page, and we will provide you with explicit notice of material changes as required by law. Your continued use of our Services confirms your acceptance of our Privacy Policy, as  amended. If you do not agree to our Privacy Policy, as amended, you must stop using  our Services. 

Stormrake is not a regulated financial services provider. Stormrake is based in, and provides its services from, Australia. 

Contact Us 

If you have any questions about our Privacy Policy, please do not hesitate to contact us at trade@stormrake.com.

© 2023 Stormrake