Privacy Policy
Last Updated: February 17, 2026
Stormrake Service is a brokerage and custody service available to private clients.
Please also read Stormrake Terms of Service (the “Terms”), which describe the terms under which you use the Services.
Information We Collect:
We receive or collect information when we operate and provide our Services. Information you provide:
● Your Account Information - In order to create a Stormrake account, you will provide us with an email, address and phone number. You may also be asked for additional identity-related information.
● Your Transactions – We collect and store all transactional and balance information and this will always be available to you.
● Customer Support - We may collect additional information you may disclose to our customer support team.
How We Use The Information We Collect:
Our primary purpose in collecting information is to help us operate, provide, improve, customise, support, and market our Services. We may use your information to:
● Provide the Services and customer support you request;
● Verify your account;
● Resolve disputes and troubleshoot problems;
● Prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted Terms;
● Deliver targeted marketing and service update notices based on your communications preferences.
*We will not use your information for purposes other than those purposes we have disclosed to you, without your permission.
Marketing:
Any communications we send to you will either be related to your account or will be related to the Services. In the event we send any communication to you which is not related specifically to your account, we will provide you with an “unsubscribe” mechanism through which you may opt out of receiving other similar messages in the future.
How you can access or change your information:
If you would like to manage, change, limit, or delete your information, you can contact us at any time via trade@stormrake.com and make a written request.
Interest Registration for Upcoming US Services:
When you complete the "Register Your Interest" form on our website to be kept informed about our upcoming US crypto asset launch, we collect the following personal information directly from you:
Your full name
Your email address
Your state of residency
Your phone number (including mobile)
Purpose of collection
We collect this information solely to send you updates about the Stormrake US launch, including service availability, early access opportunities, and related news. We will contact you by email, SMS, or phone as appropriate. We will not use this information for any other purpose without your further consent.
Consequences if we do not collect it
If you choose not to provide this information, we simply will not be able to keep you updated on the launch.
How we hold and protect the information
The information is stored securely in our systems (with access restricted to authorised staff). We apply industry-standard security measures, including encryption and access controls.
Disclosure
We do not disclose this information to any third parties except:
our related bodies corporate and service providers (such as email/SMS providers) who assist us in sending the updates, or
where required or authorised by law.
Some of our service providers (e.g., cloud storage or messaging platforms) may process data in Australia, the United States and India
Your rights
You can access, correct, or request deletion of your information at any time, or opt out of further updates, by contacting us at privacy@stormrake.com or via the unsubscribe link in any message we send.
Our Global Operations:
You agree to our information practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services.
You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country. However, we require our service providers to treat your information in strict confidence and use appropriate security measures to protect it. We also require them to uphold all obligations under this Privacy Policy.
Updates To Our Policy:
We may amend or update our Privacy Policy from time to time. We will notify you of material changes to this policy by updating the last updated date at the top of this page, and we will provide you with explicit notice of material changes as required by law. Your continued use of our Services confirms your acceptance of our Privacy Policy, as amended. If you do not agree to our Privacy Policy, as amended, you must stop using our Services.
Stormrake is not a regulated financial services provider. Stormrake is based in, and provides its services from, Australia.
Contact Us
If you have any questions about our Privacy Policy, please do not hesitate to contact us at trade@stormrake.com.
© 2026 Stormrake
